Unless otherwise stated in writing, all parts sold through armoredtruckparts.com have a 1 year warranty from the date of purchase for the cost of replacement part only. Parts must be returned prepaid to our warehouse for replacement or refund. All parts are identified to avoid fraud.

You will need a Return Material Authorization (RMA) to return any of our products. 
Credit will be issued upon reception and inspection of Parts.
Client is responsible for proper installation of the parts, as example solenoids often fail because misuse or bad installation; this is not covered under our warranty.

Custom orders are not covered by our regular return policy, all custom orders are final.  These will be indicated as Non-Returnable items. In addition, all custom orders may be delayed because of factors beyond our control.  armoredtruckparts.com will not incur any liability if in its performance of any obligation under a custom order is prevented or delayed by causes beyond its control

Returns of unused parts have a 15% restocking fee and must be returned in their original packaging with all instructions documentation, decals etc. Parts must be returned within 30 days of original purchase date. No exceptions.

If packaging is received and shows sign of damages notify the delivery person/carrier immediately, Inform armoredtruckparts.com @ 1-888-358-4920 (303) and refuse shipment should you think that the content is damaged.